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TRANSFER FLOW, INC.’S (Transfer Flow) fuel systems are covered by a three year or 60,000 mile limited warranty, against defects in material and workmanship. Transfer Flow, Inc. sending units and pump sending units are covered by a warranty period of one year. This excludes sending units and pump sending units that come with our TRAX-II® and Express-UFS® auxiliary fuel systems, which are covered by our 3 year/60,000 mile limited warranty. Our warranty is in effect in the U.S. from the date the unit is purchased by the original purchaser. “Original Purchaser” shall mean the person who purchases for his own use. If a part must be replaced, Transfer Flow will furnish the replacement part on an exchange basis, F.O.B. the factory. Transfer Flow will pay our established warranty labor rates, listed below, to service points or service dealers who have service agreements with Transfer Flow. No payment will be made for parts purchased or repaired in the field without prior authorization from Transfer Flow. Transfer Flow must be contacted for authorization to repair or replace parts prior to the work being performed. Charges for warranty service in excess of our warranty labor rates are not the responsibility of Transfer Flow. The warranty for replacement parts shall be for the unexpired term of the original warranty. Transfer Flow does not warrant against rusting when Pickled and Oil material is used in the manufacture of tanks and parts. Transfer Flow systems are compatible with a maximum 20% concentration of biodiesel fuel (B20) manufactured to ASTM D975 specifications. Concentrations above 20%, or failing to comply with ASTM D975 may invalidate Transfer Flow’s warranty. Transfer Flow reserves the right to examine the claimed defect in the field or upon return of the tank or component to our facility with all shipping charges being prepaid. If the claim is determined valid, repair or replacement will be made at the manufacturer’s option. This warranty will not apply when product failure is caused by conditions beyond the control of Transfer Flow such as (1) Damage from misuse or negligence; (2) Damage caused by improper installation; (3) Damage caused in shipment or improper handling; (4) Incorrectly ordered product; (5) Damage caused by contaminated fuels or fuel additives. This warranty shall be void if the product is altered in any way or the identification label affixed to the fuel tank has been removed or defaced. This warranty does not cover consequential damages, including, but not limited to: loss of use of the warranted product, loss of time, inconvenience, transportation expenses, towing, expenses for travel, lodging, telephone and gasoline, loss or damage to personal property or loss of revenue. This warranty gives you specific legal rights. You may also have other rights which vary from state to state, and in accordance with specific federal regulations. Transfer Flow does not authorize any person to create for it any other obligation or liability in connection with these fuel systems. GPI warrants their fuel transfer pumps to be free from defect in workmanship and material for a period of two years from the date of purchase, and are not to be used for aviation fuel. The in-line fuel filter provided with the Transfer Flow fuel system is not covered by the warranty. This is a standard maintenance item and no payment will be made with regards to this item. Warranty Claim Procedure If you have difficulty with your fuel system, consult the dealer where the unit was originally purchased. Your dealer will then call or write the factory describing the trouble and request assistance. Transfer Flow will require model, part and serial numbers, proof of purchase, vehicle’s VIN #, date of installation, and documented mileage reading. If a part is defective and must be replaced, Transfer Flow will give an RMA (Returned Merchandise Authorization) number, authorization and instructions for replacement or further handling. If an item is shipped as a replacement for a defective part, a charge will be made for this part. Credit will be considered upon return of the defective item. All returned items must be identified with the RMA number and returned within 30 days of opening the claim. Remedies If TFI fails to successfully perform its obligation under this warranty, the owner has available the remedies provided by the Magnuson-Moss Warranty and Federal Trade Commission Improvement Act (P.L. 93-637; 88STAT.2183FF;154SC2301FF) and any applicable state law. Certificate of Conformity
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Transfer Flow stands behind our products by offering lifetime technical support of our fuel tank systems! | ||
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